airCRM

[iellison]

I really need to release NORM for pubic consumption, but the lack of interest in doing tech support for something freely given has kept me from doing it thus far.

[rebelwireless]

A) What is NORM
B) Don't give out tech support, just have a wiki

[iellison]

The system I've been writing for 8 years or so. It was started just for me to manage my network (like all the homegrown projects do). Now it does everything except for billing (we still use Freeside for that, though we're integrated via API). We've been using it at Wisper for 8 years, and also for my smaller WISP. When I have some spare time, I'll post up some screen shots.

EDIT: Oh, and NORM is "Network Objects Resources Manager". I just like goofy sounding redneck names :) If I ever write the billing system, it will be called BOB (Bundled Online Billing). I'm a dork.

[rebelwireless]

airCRM seems pretty stagnant, despite frequent updates. doesn't seem like they are listening to people as almost none of the feature requests have been accepted and a tiny fraction of those have seen any movement. They've continued to spread airCRM out though, as now there is an operations module for tech scheduling.

I 'lost' 2 radios last week from an update, I was able to tftp recover them but still required fuel and labor to swap :/ The monitoring has zero value right now as it's randomly incorrect on any or all radios. Bulk updates are convoluted at 95% non-functional. Basically, it's shaping up to be AC1 or AC2 or airvision1 or airvision2 or....another never out-of-beta product lacking enough features to monitor and manage radios. :/

[mhoppes]

Sadly, I agree. I use Cacti + OpenNMS + a custom php script to copy firmware updates out to radios... working well for me. I'd love to see a fully functional management system, but as of now there is none.

[rebelwireless]

Sadly, I agree. I use Cacti + OpenNMS + a custom php script to copy firmware updates out to radios... working well for me. I'd love to see a fully functional management system, but as of now there is none.

Are you pushing firmware updates to a spot on the filesystem or scripting the upload/update through the UI?

[mhoppes]

File system. All CLI driven.

[wtm]

AC2 works for us, I would like to get something that does monitor the new Mimosa/AF5x links on it! I like the way AC2 is displayed, I can quickly see signals, and throughput at a glance!

Wish there was someway to have it see SNMP info on it?

As far as "NORM", even if you charged a few bucks for the software, and it actually worked, people would get it. Just have a WIKI or FORUM so troubleshooting, and ideas on the software could be provided?

As far as AirCRM, ??????? I really think it was someone's idea of how to assert control over their products, and make everyone dependent on them. So far does not seem that they can get it to work, even as well as AC2 does! (Another reason they have to try to PUSH us onto it, by dropping AC2 support in new firmware)

[jlevans]

The system I've been writing for 8 years or so. It was started just for me to manage my network (like all the homegrown projects do). Now it does everything except for billing (we still use Freeside for that, though we're integrated via API). We've been using it at Wisper for 8 years, and also for my smaller WISP. When I have some spare time, I'll post up some screen shots.

EDIT: Oh, and NORM is "Network Objects Resources Manager". I just like goofy sounding redneck names :) If I ever write the billing system, it will be called BOB (Bundled Online Billing). I'm a dork.

So... were you willing to share NORM?

[jlevans]

crickets ..........