Programming a new WS-12-250DC and I am Receiving the following errors in the log and I am no longer getting a reading in the 'watts' section. It just says 'error'
Any ideas?
I'm up at the tower site right now so I can't do much. I am going to swap it out for another WS-12-250DC spare that I brought.
Nov 5 14:14:16 switch[782]: Error communicating with power supply
Nov 5 14:14:17 switch[782]: i2c error: excessive arbitration lost start errors (0x51)
A reboot of the switch made it go away but now it's back after about 40 minutes.
New switch out of the box and updated to 1.3.6
Error communicating with power supply
- wifi442
- Member
- Posts: 18
- Joined: Fri Aug 21, 2015 11:16 am
- Location: Southern CA
- Has thanked: 0 time
- Been thanked: 6 times
Error communicating with power supply
- Attachments
-
- 2.jpg (136.77 KiB) Viewed 6187 times
-
- netonix.jpg (135.21 KiB) Viewed 6187 times
-
sirhc - Employee
- Posts: 7415
- Joined: Tue Apr 08, 2014 3:48 pm
- Location: Lancaster, PA
- Has thanked: 1608 times
- Been thanked: 1325 times
Re: Error communicating with power supply
If it's working other than that then I would wait.
It is a bug in the v1.3.5 and v1.3.6 firmware.
It is a bug in the v1.3.5 and v1.3.6 firmware.
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
-
sirhc - Employee
- Posts: 7415
- Joined: Tue Apr 08, 2014 3:48 pm
- Location: Lancaster, PA
- Has thanked: 1608 times
- Been thanked: 1325 times
Re: Error communicating with power supply
I just put up v1.3.7rc7 that has that fixed.
Can you try that and see if it fixes your issue?
Can you try that and see if it fixes your issue?
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
- wifi442
- Member
- Posts: 18
- Joined: Fri Aug 21, 2015 11:16 am
- Location: Southern CA
- Has thanked: 0 time
- Been thanked: 6 times
Re: Error communicating with power supply
The 2nd switch just did the same thing after running fine for almost 2 hours. Is it ok to leave it? I am still up here and want to head home haha. Seems to be running fine though.
Upgraded to 1.3.7rc and the error continues. I am going to power cycle the switch now
I have two 250DC's i just installed here. The 1st one is running fine.
24v power, about ~130 watts use on each one
Upgraded to 1.3.7rc and the error continues. I am going to power cycle the switch now
I have two 250DC's i just installed here. The 1st one is running fine.
24v power, about ~130 watts use on each one
- wifi442
- Member
- Posts: 18
- Joined: Fri Aug 21, 2015 11:16 am
- Location: Southern CA
- Has thanked: 0 time
- Been thanked: 6 times
Re: Error communicating with power supply
Here's a quick pic....
- Attachments
-
- ya.jpg (76.32 KiB) Viewed 6171 times
-
sirhc - Employee
- Posts: 7415
- Joined: Tue Apr 08, 2014 3:48 pm
- Location: Lancaster, PA
- Has thanked: 1608 times
- Been thanked: 1325 times
Re: Error communicating with power supply
wifi442 wrote:The 2nd switch just did the same thing after running fine for almost 2 hours. Is it ok to leave it? I am still up here and want to head home haha. Seems to be running fine though.
Upgraded to 1.3.7rc and the error continues. I am going to power cycle the switch now
I have two 250DC's i just installed here. The 1st one is running fine.
24v power, about ~130 watts use on each one
Did you Try v1.3.7rc7??
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
-
sirhc - Employee
- Posts: 7415
- Joined: Tue Apr 08, 2014 3:48 pm
- Location: Lancaster, PA
- Has thanked: 1608 times
- Been thanked: 1325 times
Re: Error communicating with power supply
Also you should space those apart in the rack as you are covering the holes in top of chassis where heat escapes
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
- wifi442
- Member
- Posts: 18
- Joined: Fri Aug 21, 2015 11:16 am
- Location: Southern CA
- Has thanked: 0 time
- Been thanked: 6 times
Re: Error communicating with power supply
Good idea. I'll do that now... It's an air conditioned room at 72 but the cooler the better!
-
sirhc - Employee
- Posts: 7415
- Joined: Tue Apr 08, 2014 3:48 pm
- Location: Lancaster, PA
- Has thanked: 1608 times
- Been thanked: 1325 times
Re: Error communicating with power supply
Also on DC switches you really need to have an Earth Ground connected to that screw other wise there is no Earth ground for shielded cables or anything.
ADD AN EARTH GROUND
ADD AN EARTH GROUND
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
-
sirhc - Employee
- Posts: 7415
- Joined: Tue Apr 08, 2014 3:48 pm
- Location: Lancaster, PA
- Has thanked: 1608 times
- Been thanked: 1325 times
Re: Error communicating with power supply
Support is handled on the Forums not in Emails and PMs.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Before you ask a question use the Search function to see it has been answered before.
To do an Advanced Search click the magnifying glass in the Search Box.
To upload pictures click the Upload attachment link below the BLUE SUBMIT BUTTON.
Who is online
Users browsing this forum: No registered users and 30 guests