Switch crashing/locking up with editing port descriptions

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lligetfa
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Re: Switch crashing/locking up with editing port description

Fri Dec 04, 2015 9:16 pm

sirhc wrote:Can you re-create this Les?

No, I cannot repro.

Dec 4 19:10:49 UI: Configuration changed by 192.168.1.100
Dec 4 19:10:49 UI: Port 7 Name: changed from 'Port 7' to 'gsdf'
Dec 4 19:10:49 UI: Port 8 Name: changed from 'Port 8' to 'sdfg'
Dec 4 19:10:49 UI: Port 10 Name: changed from 'Port 10' to 'hgdf'
Dec 4 19:10:49 UI: Port 13 Name: changed from 'Port 13' to 'ty'
Dec 4 19:10:49 UI: Port 14 Name: changed from 'Port 14' to 'vcbs'
Dec 4 19:10:49 UI: Port 15 Name: changed from 'Port 15' to 'jkl;h'
Dec 4 19:10:49 UI: Port 16 Name: changed from 'Port 16' to 'wer'
Dec 4 19:10:49 UI: Port 17 Name: changed from 'Port 17' to 'lghjk'
Dec 4 19:10:49 UI: Port 18 Name: changed from 'Port 18' to '3425'
Dec 4 19:10:49 UI: Port 19 Name: changed from 'Port 19' to '7809'
Dec 4 19:10:49 UI: Port 20 Name: changed from 'Port 20' to 'jhgkh'
Dec 4 19:10:49 UI: Port 21 Name: changed from 'Port 21' to 'sdfgsdf'
Dec 4 19:12:47 UI: Configuration changed by 192.168.1.100
Dec 4 19:12:47 UI: Port 7 Name: changed from 'gsdf' to 'Port 7'
Dec 4 19:12:47 UI: Port 8 Name: changed from 'sdfg' to 'Port 8'
Dec 4 19:12:47 UI: Port 10 Name: changed from 'hgdf' to 'Port 10'
Dec 4 19:12:47 UI: Port 13 Name: changed from 'ty' to 'Port 13'
Dec 4 19:12:47 UI: Port 14 Name: changed from 'vcbs' to 'Port 14'
Dec 4 19:12:47 UI: Port 15 Name: changed from 'jkl;h' to 'Port 15'
Dec 4 19:12:47 UI: Port 16 Name: changed from 'wer' to 'Port 16'
Dec 4 19:12:47 UI: Port 17 Name: changed from 'lghjk' to 'Port 17'
Dec 4 19:12:47 UI: Port 18 Name: changed from '3425' to 'Port 18'
Dec 4 19:12:47 UI: Port 19 Name: changed from '7809' to 'Port 19'
Dec 4 19:12:47 UI: Port 20 Name: changed from 'jhgkh' to 'Port 20'
Dec 4 19:12:47 UI: Port 21 Name: changed from 'sdfgsdf' to 'Port 21'
[/quote]

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Re: Switch crashing/locking up with editing port description

Sat Dec 05, 2015 11:52 pm

I and recreate either in chrome on windows 10.
Dec 5 21:50:10 UI: Configuration changed by 192.168.3.200
Dec 5 21:50:10 UI: VLANs: added 'vlan 100'
Dec 5 21:50:10 UI: VLANs: added 'vlan 101'
Dec 5 21:50:10 UI: VLANs: added 'vlan 102'
Dec 5 21:50:10 UI: VLANs: added 'vlan 103'
Dec 5 21:50:10 UI: VLANs: added 'vlan 104'
Dec 5 21:50:10 UI: VLANs: added 'vlan 105'
Dec 5 21:50:10 UI: VLANs: added 'vlan 106'
Dec 5 21:50:10 UI: VLANs: added 'vlan 107'
Dec 5 21:50:10 UI: VLANs: added 'vlan 108'
Dec 5 21:50:10 UI: VLANs: added 'vlan 109'
Dec 5 21:50:10 UI: VLANs: added 'vlan 110'
Dec 5 21:50:10 UI: VLANs: added 'vlan 111'
Dec 5 21:50:10 UI: VLANs: added 'vlan 112'
Dec 5 21:50:10 UI: VLANs: added 'vlan 113'
Dec 5 21:50:10 UI: VLANs: added 'vlan 114'
Dec 5 21:50:10 UI: VLANs: added 'vlan 115'
Dec 5 21:50:10 UI: VLANs: added 'vlan 116'
Dec 5 21:50:10 UI: VLANs: added 'vlan 117'
Dec 5 21:50:10 UI: VLANs: added 'vlan 118'
Dec 5 21:50:10 UI: VLANs: added 'vlan 119'
Dec 5 21:50:10 UI: VLANs: added 'vlan 120'
Dec 5 21:50:10 UI: VLANs: added 'vlan 121'


Dec 5 21:51:48 UI: Configuration changed by 192.168.3.200
Dec 5 21:51:48 UI: VLAN 8 Name: changed from 'vlan 100' to '100'
Dec 5 21:51:48 UI: VLAN 9 Name: changed from 'vlan 101' to '101'
Dec 5 21:51:48 UI: VLAN 10 Name: changed from 'vlan 102' to '102'
Dec 5 21:51:48 UI: VLAN 11 Name: changed from 'vlan 103' to '103'
Dec 5 21:51:48 UI: VLAN 12 Name: changed from 'vlan 104' to '104'
Dec 5 21:51:48 UI: VLAN 13 Name: changed from 'vlan 105' to '105'
Dec 5 21:51:48 UI: VLAN 14 Name: changed from 'vlan 106' to '106'
Dec 5 21:51:48 UI: VLAN 15 Name: changed from 'vlan 107' to '107'
Dec 5 21:51:48 UI: VLAN 16 Name: changed from 'vlan 108' to '108'
Dec 5 21:51:48 UI: VLAN 17 Name: changed from 'vlan 109' to '109'
Dec 5 21:51:48 UI: VLAN 18 Name: changed from 'vlan 110' to '110'
Dec 5 21:51:48 UI: VLAN 19 Name: changed from 'vlan 111' to '111'
Dec 5 21:51:48 UI: VLAN 20 Name: changed from 'vlan 112' to '112'
Dec 5 21:51:48 UI: VLAN 21 Name: changed from 'vlan 113' to '113'
Dec 5 21:51:48 UI: VLAN 22 Name: changed from 'vlan 114' to '114'
Dec 5 21:51:48 UI: VLAN 23 Name: changed from 'vlan 115' to '115'
Dec 5 21:51:48 UI: VLAN 24 Name: changed from 'vlan 116' to '116'
Dec 5 21:51:48 UI: VLAN 25 Name: changed from 'vlan 117' to '117'
Dec 5 21:51:48 UI: VLAN 26 Name: changed from 'vlan 118' to '118'
Dec 5 21:51:48 UI: VLAN 27 Name: changed from 'vlan 119' to '119'
Dec 5 21:51:48 UI: VLAN 28 Name: changed from 'vlan 120' to '120'
Dec 5 21:51:48 UI: VLAN 29 Name: changed from 'vlan 121' to '121'

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Re: Switch crashing/locking up with editing port description

Sun Dec 06, 2015 12:02 am

adairw wrote:I and recreate either in chrome on windows 10.
'


What does this mean Adair? I "can or can't" recreate?

I am just not sure that you mean with "and"?
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Re: Switch crashing/locking up with editing port description

Mon Dec 14, 2015 3:23 pm

I'm still having this problem, and now it's happening even when I try to enable PoE on one port (not several).

I have tried two WS-24-400A's, 3 laptops (Windows 10 and Windows 7), and Firefox and Chrome. I have confirmed that this only affects management access, the switch still forwards traffic.

In both cases, the switches are running 1.3.8 final.

Any ideas?

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Re: Switch crashing/locking up with editing port description

Mon Dec 14, 2015 3:26 pm

jbaird wrote:I'm still having this problem, and now it's happening even when I try to enable PoE on one port (not several).

I have tried two WS-24-400A's, 3 laptops (Windows 10 and Windows 7), and Firefox and Chrome. I have confirmed that this only affects management access, the switch still forwards traffic.

In both cases, the switches are running 1.3.8 final.

Any ideas?


I have no idea as you are the only one reporting this issue?

If you factory default the switch do you have this issue when it is factory defaulted?

Other than this you would need to post up your config tab and or arrange TeamView to demonstrate.
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Re: Switch crashing/locking up with editing port description

Mon Dec 14, 2015 3:29 pm

Yeah, I agree.. it's odd.

I would be happy to arrange a TeamViewer if that's easy for you.

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Re: Switch crashing/locking up with editing port description

Mon Dec 14, 2015 3:39 pm

jbaird wrote:Yeah, I agree.. it's odd.

I would be happy to arrange a TeamViewer if that's easy for you.


First have you tried a factory default then set it back up, do not export and import the config as their may be a corruption in the config?
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Re: Switch crashing/locking up with editing port description

Mon Dec 14, 2015 3:43 pm

Ok - so I think it's something in our config, but I have no idea what. I cannot reproduce with a factory config at this point.

I re-configured manually (did not import the old config), and now I'm seeing the same problem all throughout the interface. So, I feel like something in our config is causing a problem.

How would we go about tracking this down?

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Re: Switch crashing/locking up with editing port description

Mon Dec 14, 2015 3:49 pm

jbaird wrote:Ok - so I think it's something in our config, but I have no idea what. I cannot reproduce with a factory config at this point.

I re-configured manually (did not import the old config), and now I'm seeing the same problem all throughout the interface. So, I feel like something in our config is causing a problem.

How would we go about tracking this down?


Could you please default a unit, then go through the process of setting up the config you want but do not save and apply and post up screen grabs of your Tabs.

Please post "any" Tab or drop down that is getting "any" changes.
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Re: Switch crashing/locking up with editing port description

Mon Dec 14, 2015 4:50 pm

Here are the screenshots.

I applied the configuration on another WS-24-400A, and the switch seems to be working fine now. Then, I exported the config, factory reset the other WS-24-400A, and then loaded this "working" config. The switch is doing the exact same thing - management access dies when applying various changes, and other oddities such as the interface reporting power is enabled on a port, but not actually powering the port.
Attachments
config.png
config.png (197.2 KiB) Viewed 5943 times
vlans.png
vlans.png (140.13 KiB) Viewed 5943 times
ports.png
ports.png (179.05 KiB) Viewed 5943 times

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